Increase your NPS and your rating scores with the Q°emotion semantic and emotional analysis tool.
Are you looking to increase customer engagement and satisfaction? Instantly discover the emotions felt on your journeys and their impact on your NPS and on your satisfaction or rating scores.
Using our semantic and emotional analysis solution, assess the impact of your actions on your customer experience.
88% of consumers who have a positive emotional connection with a brand are willing to spend more
The overall happiness and positive emotions of your customers are key factors in improving your NPS. Analyzing customer comments based on their emotions allows you to identify and capitalize on points of enchantment.
What can our emotional analysis tool do?
How does Q°emotion work?
Identify pain points
in your customer journeys
“This product is really great ; such a good surprise. Too bad the texture feels so greasy !”