Increase your NPS and your rating scores with the Q°emotion semantic and emotional analysis tool.

Are you looking to increase customer engagement and satisfaction? Instantly discover the emotions felt on your journeys and their impact on your NPS and on your satisfaction or rating scores.

Discover our customer cases:
“How to increase your NPS by +15 points”

Discover our use cases
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Using our semantic and emotional analysis solution, assess the impact of your actions on your customer experience.

  

88% of consumers who have a positive emotional connection with a brand are willing to spend more

(Deloitte)

The overall happiness and positive emotions of your customers are key factors in improving your NPS. Analyzing customer comments based on their emotions allows you to identify and capitalize on points of enchantment.

What can our emotional analysis tool do?

How does Q°emotion work?

Data
recovery

Processing
feedback

Insights into
emotions

“This product is really great ; such a good surprise. Too bad the texture feels so greasy !”

Hapiness

Surprise

Fear

Sadness

Anger

Disgust

  

Q°emotion, a tool to...

Automatically classify
verbatim.

Automatic classification

Q°emotion, a tool for ...

Prioritize irritants
on customer journeys.

Irritants & Customer journeys

Want to test our tool?

Ask for a
test of our tool!

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