Understand how the Q°emotion tool works through client cases.
"How has an airline increased the loyalty of its passengers and reduced the churn?"
Use Case: Transportation & Tourism
The companyThe airline Corsair, specialist long-haul destination Overseas, Caribbean, Africa and Indian Ocean.
The challengeOptimize each key stage of the travel journey to improve the passenger experience and develop loyalty.
The Q°emotion platform for emotional analysis of post-travel passengers reviews to detect irritants in their journey and the levers of enchantment.