Identify irritants and reduce attrition rate with Q°emotion machine learning software
Do you need to detect the pain points on your customer journeys? Need to prioritize them and the actions to be carried out? Let the Q°emotion AI process the data for you and focus on making decisions.
Prioritize your irritants in customer journeys and your actions with an innovative semantic analysis solution based on emotions.
81% of consumers who have been disloyal to a brand say the brand could have done something differently to keep them as customers.
The loyalty of your customers depends on your analysis of verbatim. You'll get loyal customers to your brand by taking their reviews into account and making decisions to correct priority pain points.
What does the Q°emotion tool offer?
How does Q°emotion work?
Identify pain points
in your customer journeys
“This product is really great ; such a good surprise. Too bad the texture feels so greasy !”
Q°emotion enables you to…
Q°emotion, a tool for ...
Increase your NPS
and rating scores