Eliminate irritants from the customer journey with emotion analysis

Prioritize the irritants of your customer journeys, increase your NPS and save time on processing your verbatim thanks to our Artificial Intelligence platform.

Q°emotion is a semantic and emotional solution for analysing the opinions of your customers and employees.


They are sensitive to emotions !

Major companies
that use Q°emotion to
improve their services.

This solution enables you to take
4 key actions to improve
your customer experience:


Detect the pain
in the
customer journey


Save time on
the classification
of verbatim.


Understand and identify
changes in your
scores ratings and NPS.


Instantly identify
weak signals


Q°emotion enables you to…

Automatically classify

Automatic classification

Q°emotion a tool to…

Prioritize irritants
on customer journeys.

Irritants & Customer journeys

Q°emotion, a tool to...

Increase your NPS
and rating scores.

NPS & Rating scores