Q°emotion - Emotional analysis platform

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Find all our content related to customer emotional analysis, consumer experience, and our Cxinsights.io solution, in the form of case studies, best practices and articles.

Customer relations: How can you humanize your bank for your customers?

April 23, 2020

Customer relations: How can you humanize your bank for your customers? The digital transition that banks have been undergoing in recent years has enabled customers to feel more in proximity with th...

AN EMOTIONAL ANALYSIS OF CUSTOMER REVIEWS FOR THREE BIGGEST US AIRLINES

January 13, 2020

The three most used airlines in the United States are American Airlines, Delta Airlines, and Southwest Airlines, so we at Qºemotion decided to analyze their customer reviews via our software’s custome...

EMOTION, THE ONLY USEFUL METRIC WHEN WORKING IN SPORTS ENTERTAINMENT

January 13, 2020

A sanctuary for some, a source of relaxation for others, the stadium is above all a place of sharing and gathering. Each game provides a highly emotional experience for fans, and once analyzed and und...

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