Q°emotion - Emotional analysis platform

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Find all our content related to customer emotional analysis, consumer experience, and our Cxinsights.io solution, in the form of case studies, best practices and articles.

HOW TO IMPROVE THE CLIENT'S EMOTIONAL EXPERIENCE?

May 22, 2020

Discover the treasures behind your customers' emotions. Every day, thousands of comments are posted by consumers on brands across social platforms. All these comments are an incredible source of infor...

The key components to ameliorate customer experience

January 28, 2020

What is customer experience? The customer experience is characterized by the aggregation of feelings and emotions that your customer will experience before, during and after the purchase of your produ...

EMOTIONS: THE SECRET INGREDIENT TO YOUR SUCCESSFUL CUSTOMER EXPERIENCE

January 13, 2020

Is a silent customer a satisfied customer? If you answered yes, then think again, because you are making a mistake! Even though customers feel a lot of emotions, they do not always tell you how they ...

How does artificial intelligence redefine marketing and customer experience?

January 13, 2020

During the month of November, Q°emotion was selected to speak at two major marketing and customer experience events on the theme of artificial intelligence, organized by Adetem and Le Journal du Net. ...

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